RedRate very respects and strictly protects the personal information of the users. When you use the services of RedRate Platform, we will collect, use and share your personal information according to this Policy. This Policy contains terms and conditions on how we collect, store, use, share and protect your personal information. Through this Policy, we wish to clearly introduce to you how we deal with your personal information. Therefore, we advise you to read this Policy completely to understand the means of protecting your privacy right. If you have any doubt about this Policy, you’re welcome to contact us through the means of contact published on RedRate Platform. If you do not agree to any contents of this Policy, you’d better stop using the services of RedRate Platform immediately. If you use the services of RedRate Platform in any way, you will be deemed to have agreed that we could use and protect your personal information according to this Policy.

Scope of Application 

This Policy is applicable to any services that are provided by RedRate Platform.

How We Collect Our Information

The information you provided when use the services of RedRate Platform, The information you provided including your name, sex, date of birth, I.D. card number, telephone number, email, address, bank account number and additional information (such as the province and city you’re in, postal code, etc.) .

How We Use Information 

We may use your personal information to prevent, discover and investigate fraud, any act endangering security, illegal activity, or any other act which violates any agreement, policy or rule of us or any of our affiliated companies so as to protect the legitimate rights and benefits of you, any other user of us, us or any of our affiliated companies; and any other purpose as permitted by you.



In Protection of Your Personal Information you need to include reasonable proof that you can ensure the privacy of your customers

To guarantee the security of your personal information and prevent it from being disclosed, damaged or lost,we will take action in departments such as online, personally and in our management and power to ensure your personal information is secured safely. We manage and strictly watch over the employees who do have access to look over your personal details and use all accessible technology to ensure customers are secured and no information is damaged or lost.

Our customer’s accounts have a great security protection function, and if personal information is lost, misused or damaged, RedRate will take such security measures and backup in other servers and encryptions of passwords to guarantee your private information.